Policy


Password Policy

Computer Knowledge Web Design will keep any passwords or logins needed to maintain the site. If you decide to discontinue service with us, we will turn over any passwords and logins to the appropriate person/s as long as ALL payments have been made and are current. If there are any outstanding debts on your account, debts will have to be paid in full before any information is turned over.

Payment Policy

50% of payment is required to start work on web site design. Balance due once web site is approved and placed online.

Site Maintenance Policy

We will maintain the site for a 1-year period (which can be extended at years-end). Included but not limited to the following: We will make necessary updates at your request. These can be changes in policies, email addresses, web links, specials, price changes, information, pictures (not to exceed the images already placed on the page). If you need to add images or information that was not part of the original design, a page modification fee will be added to the balance.

(Please allow 2 days max. for changes to be made) If changes need to be made ASAP, we ask that you call us at the number below and a return call will be placed when changes have been made. So that all changes are made as requested, please email the changes to us so we may have a check list to assure all your request have been completed.
Site maintenance fee is included in the price of all packages and is a non-refundable fee.

Glossary of Terms:

Email Link - Link to your email address
Company / Business Logo - Existing Logo to be used on your web site Search Engines - Used to locate your site online
Web Server / Hosting - Company that will hold your pages for a monthly charge
*Image Scans - Your pictures that will be scanned to be placed on your web site
Animation Gif’s - An animated image to be placed on your web site
**Image Mapping - Detailed tracing of images to use a links to other pages or sites
**Custom Backgrounds - Background design to fit your needs
**Flash Intro Page
**Custom Logo’s - Logo designed for your company or business
**(Images are scanned at 72dpi)
**(Price based on level of difficulty)

Prices are subject to change without notice. If payment is not received on time or no attempt is made to make arrangement for payment, we will put a "temporarily offline" page until payment is received. Accounts that are past due by 15 days are automatically disabled by our servers, and any account which is past due more than 30 days shall be deactivated and removed off servers.